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Shipping Information for RetroUSA.com
All of our pricing includes Shipping by USPO / FEDX /
UPS / GLOBAL / BAX - We fully insure all of our items.
If your item is damaged upon arrival: You must report it
immediately to the shipping company, shippers will
not honor any damage complaint a week later after the fact.
Please inspect your merchandise and also notify us immediately. See
manufacturer guideline
When do we ship the product out?: We ship items
within 3 Business Days usually (Holidays Excluded)
We will let you know within 24 hours if item is out of stock.
Delivery Time: 7-10 BUSINESS DAYS Usually:
Larger items such as the large style coolers are shipped via
freight and may take a day or two longer. All freight items must
be signed for, there will be no drop offs without a signature-NO
exceptions. We do not give out tracking #'s due to the amount of
items shipped. Please allow time for your package to arrive.
Sorry-We do not control the shippers but wish we could!
If you do not receive your package in a reasonable amount of
time, please contact us for information
and we will try to locate it and take the appropriate steps to
trace it or replace the item if not delivered.
International Shipping may be
available depending on product and destination.
RetroUSA.com Policy Information
Because all of the items we sell are specialty items,
all of our sales are final except for shipping damage and or a
manufacturers defect. (Handled direct by the manufacturer - See
manufacturer guideline). These items must be reported
immediately and then that item will be replaced with the item
(s) you previously purchased.
Any item returned must be packed in the ORIGINAL box and
protected accordingly. See manufacturer guideline Any damage if
not packed correctly will not be replaced and will be at the
buyers expense. Original packing only on returns. See
manufacturer guideline
There are no cash or credit card refunds for our specialty
items. All defective merchandise will be replaced with the same
product or a part will be sent to remedy any problem that may
happen with a defective part. No Exceptions.
All Product Warranty questions or repair will be handled direct
by the manufacturer of that product.
Please send all the questions to Retro USA and we will
answer them as quickly as possible.
ANY OTHER PROBLEM AND THE ITEM IS RETURNED AT THE
EXPENSE OF THE BUYER
See manufacturer guideline
Privacy:
At RetroUSA.com we do not sell, rent or lease any personal
information. We only use information from our website for direct
product contact, personal service information, special
promotions we may have or discounts and special offerings.
Your information is never used with any other vendors or
companies at any time.
Feel free to call 877-777-1885 at anytime if
you have questions. RetroUSA.com
We are not affiliated in any way
with the Coca Cola Company except for sales of our licensed Coca Cola
Products.
If you are looking for the Coca Cola
Company, check their
website.
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